Shipping policy

Last updated: September 11, 2026

Most of what we sell doesn't ship

Our campaigns are services delivered online — nothing is mailed to you. After checkout you will submit your campaign details on our Start Your Campaign page, and we will keep you updated by email while your campaign runs.

Digital products (such as our contract templates) are delivered electronically. You will receive a download link by email after your purchase. Check your spam folder if you don't see it, and contact us if you need the link resent.

Physical products

Chart plaques are made to order after your chart placement is confirmed and ship free within the United States. We will email you a tracking number as soon as your plaque ships. We do not currently ship outside the U.S.

Please double-check your shipping address at checkout — we cannot redirect a package once it is on its way. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment.

Damaged or lost packages

If your plaque arrives damaged or does not arrive at all, email us within 7 days of the delivery date (or the expected delivery date) at info@flossytheboss.com with your order number and photos of any damage, and we will send a replacement.